Nursing Staff Engagement Key to Retention and Performance Research consistently shows that sustainably engaged employees outperform their non-engaged coworkers. Even a small improvement in productivity can have a positive effect on your organization’s performance and competitiveness. ~ Towers Watson It’s difficult enough to keep employee engagement at high levels during the best of times, let alone in times of massive change. We’re now nearly five years into the Affordable Care Act and many healthcare employees are experiencing ‘change fatigue’ in addition to the normal wear and tear that tough economic times has on people. For many healthcare providers, it’s a good time to use re-engagement strategies to boost morale, retention, and performance. HR consulting firm, Towers Watson, has been studying workforce engagement in the healthcare industry for several years and has “consistently seen a strong relationship between higher levels of engagement and higher levels of retention.” Further, when employee engagement improves, so too does performance in the form of better patient outcomes, HCAHPS scores, and reduced safety incidents among other metrics.

Healthcare Reform

Highly Negative about Healthcare Reform In one Towers Watson study, nearly 90% of healthcare workers reported that they held highly negative emotions about the long-term [+]

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